Most companies manage employee engagement without differentiating between the intrinsic motivations and values of each generation. This is a costly mistake that diminishes an employer's value proposition, and actively contributes to employee attrition and revenue loss.
Engagement levels are at record lows. Companies seeking to improve their scores focus on certain employee experiences, or "drivers," that have a significant impact on engagement. This three-part series will provide specific engagement drivers to use for each generation at work.
We'll start first with the Baby Boomers.
Baby Boomers have always worked and played hard, often competing with their numerous peers to get ahead and display outward symbols of success. Their values center on professional identity and prestige while staying youthful and healthy.
The way to increase Boomer engagement is to implement strategies and tactics that will improve their:
- Core Career Identity – Do they love what they do and feel deeply connected to their job?
- Professional Status – Do they feel externally validated and rewarded for their efforts?
- Physical & Mental Health – Are they optimistic about their own well-being?
Part two this series will provide engagement drivers for Generation X. For additional insight and strategies on this topic, register for my free September 19 webcast, Keeping High Potentials Engaged, hosted by the Human Capital Institute.
Amy Hirsh Robinson, Principal, Interchange Group
Workforce Strategies for the New Economy